How we're performing
Annual Performance Report 2023/24
We've published our Annual Performance Report 23/24. Take a look at how we've performed over the last year and what we're working on next.
Read our report
Fire safety
We do everything we can to prevent a fire from starting in your home but it's important to know what you can do and how to escape if there is a fire.
Managing damp and mould
If you have damp and mould in your home it’s important to understand what causes it and what can be done to prevent it.
Seasonal safety
We want you to enjoy your home all year round but it's important that you're aware of the different risks that come with the change of season.
Did you know you can…
Manage your repairs online!
Use our tenant app to book, change and keep track of your repairs appointments. You can download our app for free on the Google Play store or the App store.
Find out moreTenants using our services
Local authorities served
Homes across the UK
Years providing social housing
Suppliers working with us
Home ownership
Information for home owners
Here you can find information about your property, based on your home ownership.
Click here for infoFind a home with Midland Heart
Looking for a new home?
We have homes to rent, or to buy, independent accommodation and retirement living homes.
Latest news
Who are we?
Find out more about our long history in housing
Read our annual report, find out how we're performing or visit our supplier portal.
About usSapphire Heights dispensation
We recently lodged an application for dispensation of the Section 20 process for the roof works at Sapphire Heights.
We've had a response from the Tribunal and have also laid out how you can appeal if you wish to.
For our leaseholders
Changes to your energy contract
Our current gas and electricity contracts are due to expire on 30th September 2024 and we'd like look to enter into a long-term contract going forward to save money and keep your service charges stable over the next few years.
Building insurance dispensation
To ensure best value we look to enter into a long-term agreement with respect of Building Insurance.
When entering into a long-term agreement such as this it is usual for us to initiate a Section 20 Consultation made up of several notices.
Here is a dispensation as not all Leaseholders received the First Notice.
