Report a problem

Name *

Email *

Address *

Postcode *

Contact number *

I would like to report... *

Antisocial behaviour

An abandoned vehicle

Fly-tipping

Report a concern about a neighbour

Pests or vermin

Graffiti

A communal area, window or garden

A tree

Antisocial Behaviour

We know experiencing antisocial behaviour can be difficult and distressing. We are committed to supporting you and resolving any ASB issues as quickly and efficiently as possible. In the context of housing, we define antisocial behaviour (ASB) as acting in a way that is capable of causing nuisance or annoyance to anyone. We take a problem solving approach to responding and managing reports of antisocial behaviour. We encourage and support you to be involved in remedying incidents of antisocial behaviour and we will take a reasonable and proportionate approach when using legal and non-legal interventions. We will intervene when a tenant's behaviour poses a risk to another person(s) or the future of their tenancy, or there is a risk of harm to our tenants.

Who is involved? *

What comments have been made? *

Have there been any previous incidents? *

How is this behaviour making you feel? *

Is anyone else involved? *

What outcome would you like to see happen? *

Upload any supporting information

Is the vehicle on Midland Heart land? *

Yes

Do you know who the vehicle belongs to? *

Yes

How long has the vehicle been there? *

What is the exact location of the vehicle? *

What is the vehicle Registration number? *

Is the vehicle roadworthy? *

Upload images *

Fly-Tipping

Fly-tipping can be hazardous and expensive to remove and will potentially cause an increase in tenants service charges. If you know who has fly-tipped items please give us as much detail as possible. We will then contact the individual and request they remove the items.

Upload photo of fly-tipping

List of items *

How long have the items been there? *

Is there any hazardous waste? *

Yes

Where has the fly-tipping taken place? *

Have you reported it before? *

Yes

What's the log number? *

Report a concern about a neighbour

There are many reasons you might be concerned about a neighbour: Providing false information in order to move into one of our homes; Not using our property as the main home or abandoning it; Subletting the property to someone else; Selling the keys; Failing to tell us when the tenant has passed away so that someone else can live there; Mate crime where vulnerable tenants are targeted by fraudsters to use the home for criminal activity. Giving false information to get a Right to Buy discount.

What is your neighbour's name? *

What is their address? *

What are your concerns? *

When did you last see them? *

Have you contacted the police? *

Yes