Booking repairs and making home improvements
If you've got a repair to report or you're thinking about making changes to your home you'll need to call us on 0345 60 20 540.
If you have an emergency repair you can call this number at anytime and your repair will be picked up by our out of hours contractor who will support you.
You can also now book, track and change your repairs online on the Midland Heart app. Downloading the app is easy and it's available to all of our tenants. Simply search ‘Midland Heart’ on the App store or Google Play.
Our repair responsibility tool will allow you to explore the repairs around your home and understand who is responsible for what...
This will explain repairs you are responsible for and those that we will carry out...
If you're looking to make some changes to your home you can learn more about the process here...
