What is Asbestos?

Asbestos is a naturally occurring fibrous material, which was used a lot as a building material in the UK until it was banned in 1999. Asbestos hasn't been used in building or refurbishing homes since 2000.

When asbestos materials age or become damaged or disturbed, fibres can be released into the air. If you breathe these fibres in, they can cause serious diseases. These diseases will not affect you immediately and can take a long time to develop.

Those considered most at risk of exposure to asbestos fibres are tradesmen and maintenance workers, who disturb the fabric of buildings during the course of their work.

We have a policy to ensure the Control of Asbestos Regulations 2012 are fully followed, ensuring that tradespeople don't put themselves, customers or others at risk by disturbing asbestos.

Any suspected asbestos-containing materials that are in good condition, should simply be left in place and not disturbed.

Removal or interference could cause asbestos fibres to be released. You should avoid cutting, drilling into, sanding, nailing or scraping any suspect asbestos.

Contact us if you suspect you may have asbestos in your property.

Top tips

  • Asbestos that's in good condition and is located somewhere where it can’t be easily damaged, shouldn’t be a risk to you.
  • Samples are required to be taken of suspect materials to identify whether the materials are asbestos or not.
  • Asbestos is only a danger when fibres are made airborne and breathed in.
  • You cannot see or smell asbestos fibres in the air.
  • People who smoke and are exposed to asbestos fibres are at a much greater risk of developing lung cancer.

We have a clear course of action for the surveying and removal of asbestos. We have an on-going programme to hold a basic Asbestos Survey (Management Survey) for each property that we own, which was built before 2000.

  • We’ll arrange another asbestos refurbishment survey where needed before beginning any planned maintenance in your home.
  • We maintain a record of all asbestos surveys and remedial works to keep an up-to-date record.
  • All of our repairs operatives and contractors are fully trained, informed & equipped to conduct works in your home.
  • We work closely with all contractors to ensure they’re aware of all asbestos-containing materials on site in order to protect both you and them during any works.
  • All of the above is in line with current guidance issued by the Health & Safety Executive (HSE).

If you think you have come across damaged asbestos, you should immediately leave the area and call us on 0345 60 20 540.

We have a dedicated asbestos team working 24/7, who can deal with these situations in both working hours and out of hours.

Arrangements will be made for your home to be visited and appropriate action will be taken to confirm whether the material is asbestos or not. Remedial works may be required following inspection at your home.

If you have any questions not answered within the website then please contact us. Our  asbestos team will be able to assist you fully with your queries.

How can I keep my home safe?

Any suspected asbestos-containing materials that are in good condition, should simply be left in place and not disturbed.

Removal or interference could cause asbestos fibres to be released. You should avoid cutting, drilling into, sanding, nailing or scraping any suspect asbestos.

Contact us if you suspect you may have asbestos in your property.

Top tips

  • Asbestos that's in good condition and is located somewhere where it can’t be easily damaged, shouldn’t be a risk to you.
  • Samples are required to be taken of suspect materials to identify whether the materials are asbestos or not.
  • Asbestos is only a danger when fibres are made airborne and breathed in.
  • You cannot see or smell asbestos fibres in the air.
  • People who smoke and are exposed to asbestos fibres are at a much greater risk of developing lung cancer.
How do you keep my home safe?

We have a clear course of action for the surveying and removal of asbestos. We have an on-going programme to hold a basic Asbestos Survey (Management Survey) for each property that we own, which was built before 2000.

  • We’ll arrange another asbestos refurbishment survey where needed before beginning any planned maintenance in your home.
  • We maintain a record of all asbestos surveys and remedial works to keep an up-to-date record.
  • All of our repairs operatives and contractors are fully trained, informed & equipped to conduct works in your home.
  • We work closely with all contractors to ensure they’re aware of all asbestos-containing materials on site in order to protect both you and them during any works.
  • All of the above is in line with current guidance issued by the Health & Safety Executive (HSE).
Report a concern

If you think you have come across damaged asbestos, you should immediately leave the area and call us on 0345 60 20 540.

We have a dedicated asbestos team working 24/7, who can deal with these situations in both working hours and out of hours.

Arrangements will be made for your home to be visited and appropriate action will be taken to confirm whether the material is asbestos or not. Remedial works may be required following inspection at your home.

If you have any questions not answered within the website then please contact us. Our  asbestos team will be able to assist you fully with your queries.

If you need a repair, or want to report a building safety concern for the first time, please ring our Hub on 0345 60 20 540, and we’ll book it in for you.

However, if you have an ongoing building safety concern that hasn’t been fixed, please click the button below.

Report a building safety concern