Living in a clean and tidy neighbourhood can really make a difference to how much you enjoy living in your home. If you notice something that doesn't look good or shouldn't be there, we want to make sure you know how to report it and what we'll do to help to resolve the problem. 

Below we've covered some of the key problems that could come up in your neighbourhood but if you need any more information on any of them, you can phone our Hub on 0345 60 20 540. 

To see our neighbourhood management policy, please click here.

 

Abandoned vehicles

When vehicles are abandoned near our home it can be really inconvenient and take up valuable parking spaces. Watch our video to understand the difference between abandoned and nuisance vehicles and how we can help.

Fly-tipping and environmental hazards

Sometimes people dump their waste near our homes which can be a nuisance and potentially dangerous depending on the waste. Take a look at our video to understand how we can help resolve the problem.

Untidy gardens

Having a garden can be a great addition to your home but it's important to maintain it. Watch our video to understand the difference between communal and private gardens, and what to do if you notice a garden that looks a bit wild!

Tree lopping

We know overgrown trees can be a nuisance so to understand more about cutting trees back and when we take action - or when you can take action - have a look at our handy video.

Abandoned property

If you think a property near you has been abandoned by a tenant, we'd really appreciate it if you let us know so we can do a welfare check. Take a look at our video to spot the signs on what to do.

Graffiti

As well as being illegal, graffiti can be offensive to some people and can make your home or community look uncared for. If you notice graffiti around your home or communal area, here's what we can do.