2024

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Spotlight on tenancy fraud

Next week is Fraud Awareness Week and with c1.2 million people in the UK on the waiting list for soc…

Mould on a wall by a window
Tackling damp and mould

It’s really important that you take precautions to prevent damp and mould becoming a problem in your…

Annual Report 2
Our Annual Performance Report

We’re really excited to have published our Annual Performance Report for 2023/2024. This year's repo…

A tenant speaking to a Midland Heart employee
Local level communication

Recently our My Scrutiny group completed a full project looking at how we communicate with our tenan…

Damp Mould Condensation
Preventing damp and mould

It’s really important to know what damp, mould and condensation is and how you can prevent it and tr…

HCAW
Reporting hate crime

We’re now a third-party reporting centre for Hate Crime - find out how to report a hate crime to us

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Meet Bob (Involved Tenant)

As part of National Involvement Week, we’re excited to shine a spotlight on our community of involve…

A tenant sitting on a bench speaking to a Midland Heart employee
Meet Jo (Tenant Scrutiny Officer)

It’s National Involvement week! To start the week off, we wanted to introduce one of our newest memb…

TP Article 1
Helping our tenant clear debt

Our Money Advisor, Joanne, helped Mr Devon* clear his debts and rent arrears by helping him apply fo…