2024

Woman Talking On Phone
Collecting your feedback

Making sure that we’re consistently monitoring and measuring your feedback and satisfaction is reall…

ILMT News Article
Worried about Loan Sharks?

Our Tenancy Services team have recently gained us accreditation with the Illegal Money Lending Team.

Repairs operative looking at a fuse box
Communication during repairs

Recently, our My Scrutiny group took a look at how well we keep you informed throughout the repairs…

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Contacting your local MP

As the general election is now over and we have a new Government in place, we've asked our External…

Tenant Insight
Introducing Tenant Insight

To make sure we’re able to take on board your feedback and shape our services to suit your needs, we…

Juliet Involved Tenant 0723
Our new Involved Tenant group

we’re opening up a new tenant involvement group which will look at some of our back-office services,…

Help In The Holidays
Helpful food deals this summer

Now that the summer holidays have arrived, it can be harder to manage your finances with the kids of…

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Door knocking in your area

Listening to you and what you have to say is the best way for us to improve our services. So, every…

A tenant sitting on a bench speaking to a Midland Heart employee
Coming together as a community

Last week, we held a community event at Cash’s Lane and Kirby Close in Coventry, to meet our tenants…