Tenants at Heart, our corporate plan for 2025 to 2030, is here. Over the last few months, we’ve been working behind the scenes to create our plan, which will be the blueprint for our work for the next five years.
While we know the plan like the back of our hand, we wanted to break it down into more detail for you and really get into the nuts and bolts. This article series is designed to introduce you to the main sections or ‘pillars’ of our plan, starting with Homes that Enable Modern Living.
What do we mean by this?
Improving the quality of our homes is a key priority for us, which is why you’ll find it’s a common thread throughout the new plan. And when you break this priority down, it’s all about providing homes that are decent, safe and affordable.
Over the next five years, we’ll be proactively tackling our ageing stock by bringing our plans for component replacements and retrofit together, alongside our aim to better meet your expectations of a modern home.
What does this look like in reality?
By 2030, we will:
• Make a record investment of c£300m in our existing homes
• Seek to upgrade c6,000 homes to make them fit for modern living
• Make sure all of our homes are rated EPC Band C or above by 2030
• Deliver a faster and more responsive repairs service, halving our target time for completions from 28 to 14 days
• Maintain our 100% Building Safety compliance track record
• Better understand our homes by carrying out 100% minimum five-year stock condition surveys.
