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News
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2024
- Enter our app competition
- Energy Savers Week
- Our Customer Annual Report 22-23
- A helping hand
- Meet our Operative, Stacey
- Getting our tenant back on track
- Acting on your feedback
- Helping our tenants with arrears
- Updating our allocations policy
- Working together to tackle hoarding
- Easter closure dates
- Meet the Money Advice team
- Meet our Income team
- How to protect your home from a fire
- Helping our tenant with Universal Credit
- What can cause a home fire?
- Checking your smoke alarms
- Scrutinising our Successions process
- The 5 areas of My Voice
- Your feedback on Awaab’s Law
- Helping nature thrive
- Fire doors save lives
- Our first Town Hall event
- Staying safe in the hot weather
- It’s Water Saving Week
- Helping you understand antisocial behaviour
- Reporting repairs to us
- Managing pests and vermin
- Understanding grounds maintenance
- Importance of a tidy garden
- Helping you tackle fly-tipping
- Our Aids & Adaptations service
- Help improve your estate
- Fire safety in the summer
- Keeping your home secure
- Keeping your home cool
- Using The Noise App
- Helping you with the cost of living
- Gas safety at home
- Coming together as a community
- Door knocking in your area
- Helpful food deals this summer
- Our new Involved Tenant group
- Contacting your local MP
- Introducing Tenant Insight
- Communication during repairs
- Worried about Loan Sharks?
- Collecting your feedback
- Free things to do this summer
- Back to school prep
- Our Lifestyle Services
- Listening to our residents
- It’s Gas Safety week
- Pension Credit Awareness
- Getting your boiler ready for winter
- Staying safe online
- Helping our tenant clear debt
- Meet Jo (Tenant Scrutiny Officer)
- Meet Bob (Involved Tenant)
- Reporting hate crime
- Preventing damp and mould
- Local level communication
- Our Annual Performance Report
- Tackling damp and mould
- Spotlight on tenancy fraud
- It’s Restorative Justice Week!
- Sharing our ESG report
- Christmas dates for your diary
- Working together to tackle cuckooing
- Join our free Christmas competitions
- Our damp and mould procedure
- Meet our Housing Advice Team
- Buying electrical items safely
- Accessing our Hardship Fund
- Budgeting for the holidays
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2023
- Energy Saving Week 2023
- Investing in our communities: Hailes Park Close
- Do you register your appliances?
- Camoys Court marks World Cancer Day
- Have you noticed something ‘phishy’?
- Our partnership with Severn Trent Water
- Meet Dave (Fire Risk Assessment Manager)
- Meet Sunil (Rent Payment Officer)
- Cleaning up the community
- Supporting our customers
- Meet Sarah (Ranger)
- Would you like to make an impact?
- Passwords and toothbrushes – do you know what they have in common?
- Our accountability survey: your feedback
- It's Debt Awareness Week
- Our APPG on anti-social behaviour
- Investing in our communities: Charnwood House
- Investing in our communities: Priory Court
- Dates for your diary - April
- Repairs online live in Wolverhampton
- Retirement Living Officer commended by West Midlands Fire Service
- Enter our Coronation bake off competition
- Dates for your diary - May
- Extending our online repairs to Coventry
- Bluebell Court celebrates one year anniversary
- Birmingham Pride 2023
- Home water efficiency checks
- Diversity in Retirement Living
- We’ve renewed our TPAS membership
- Remembering Windrush
- Being a good neighbour
- ASB Heroes: Spotlight on the APPG on ASB
- ASB Awareness Week 2023
- Understanding ASB in the community
- It's National Allotments Week!
- Are you interested in a free washing line?
- Tell us what matters most to you
- Book your repairs through our app
- Make sure your home is gas safe
- Supporting World Clean Up Day
- Check your fire doors
- National Scrutiny Week
- Be cyber aware
- Meet Sue (Involved Tenant)
- Meet Dylan (Customer Scrutiny Officer)
- Take part in our rent consultation
- We can't help if you're not home
- Get to know your recycling bin
- Candle Fire Safety Week
- Stop Loan Sharks Week
- Upcoming changes to benefits
- Meet our tenant, Eustace
- Have you tried our new repairs feature?
- Talk Money Week 2023
- Are you cyber safe?
- E-scooter safety
- Cost of Living Payments 2023/2024
- Recognising tenancy fraud
- Could Restorative Justice work for me?
- Repairing relationships with Restorative Justice
- Enter our free Christmas Competitions
- Stick to your budget this Christmas
- Dates for your diary this December
- Fire safety at Christmas
- Have yourself a merry, green Christmas
- We wish you a merry Christmas
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2022
- Meet Hmra (Apprentice Building Control Surveyor)
- Welcome to our new website!
- Making online payments more secure
- Are you sharing more than you realise?
- Meet Aneil (Dialler Income Officer)
- Save energy and money
- Final update to Covid-19 Guidance
- Easter opening hours
- Meet Mark - (Ranger)
- Meet Michael (Involved customer)
- How we will contact you
- We've joined TPAS
- National Sprinkler Week
- Retirement Living Plus survey results
- Dates for your diary May/June
- Retrofit Pilot
- Lord Lieutenant opens Jubilee Garden
- Bluebell Court Opening
- A right royal knees-up!
- Take our customer app survey
- Customer app survey results
- Are you missing out on money?
- ASB journey review
- Meet the Ombudsman
- Fairness and respect survey
- Help with the cost of living
- ASB Awareness Week
- Commonwealth Games Service levels
- Fundraising success for residents at Reginald Mitchell Court
- Supporting a family in need
- Join our LGBT+ focus group
- Thank you for supporting me
- Starts at Home
- Ways to share your feedback
- Dates for your Diary - September
- Birmingham Pride 2022
- National Scrutiny Week
- Fairness and respect review
- Meet John (Involved Customer)
- Meet Steve (Customer Scrutiny Officer)
- 'Green Fingers' gardening club
- Sign up to our energy sessions
- BHM: Cooking on a budget
- BHM: Retirement Living Cook off
- BHM: taking action
- Supporting you to live independently
- Credit: what does it all mean?
- Electrical Fire Safety Week 2022
- The Budget: what does it mean for me?
- Improving communities with restorative justice
- Safeguarding a vulnerable resident
- Bringing neighbours together with restorative justice
- Testing repairs on our app
- Taking ASB to parliament
- Q&A with the Housing Ombudsman
- Reducing the risk of fire this Christmas
- Dates for your diary this December
- Have yourself a waste-free Christmas
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2021
- Share your views
- Covid19 Article
- Short Story Competition - The Winners
- The Homes Direct lettings service is closing
- Digital Improvement Survey
- Meet Eva (Independent Living Officer)
- EU Settlement Scheme
- Making our app safer
- Easter opening hours
- Digital Improvement Survey - Your feedback
- Homes Direct has closed
- My dear new friend…
- Family and staff surprise Vera for 100th birthday
- Coventry Foyer residents get new kitchens and care packages
- House Exchange: A new way to swap your home
- Residents look forward to having sprinklers fitted
- Customers and staff celebrate Eid together
- Volunteering
- Estate Community Event
- Supporting our refugee and asylum-seeking customers
- Reporting our performance
- ASB awareness week
- Reviewing our ASB policy
- Dates for your diary - Sep
- Bringing our repairs in house
- I will always remember your kindness
- My Story: Aaron Peacock
- Tackling tenancy fraud
- National Scrutiny Week
- International Day of Older People
- Black History Month
- Dates for your diary - Oct
- 'Outstanding' for Bushfield
- Residents take a Caribbean cookery class
- Thank you for attending our open day
- Condensation can cause damp and mould
- Black History Month recap
- Reporting live from St Crispins
- Safeguarding Adults Week
- How to call the police if you can't speak
- Meet Sacha (Restorative Justice Officer)
- Hostel to home
- Restorative Justice success story
- Making Restorative Justice more accessible
- Meet Leroy (Chef)
- Festive Photo competition
- CCTV and doorbell cameras: Your responsibilities
- Celebrate safely this Christmas
- I’m dreaming of a GREEN Christmas
- Dates for your Diary: Christmas - New Year
- Festive Photo competition winners
- Mount Pleasant Community Day
- Meet Atif (Customer Scrutiny Officer)
- Shared ownership news
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2024
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