House Exchange: A new way to swap your home

The Homes Direct website will close down for good on 30th June 2021.

We’ve teamed up with House Exchange to make sure that you still have a reliable service to advertise your home for an exchange.

What is House Exchange?

House Exchange is a free service that we’re offering to our customers to make it easier for you to swap your home.

House Exchange lets you search, find matches and contact other council or housing association residents who want to swap their homes.

The site has properties available to swap with all across the U.K. This means you won’t have to swap with another person who lives in the West Midlands.

You’ll get to choose which area you’d like to live in and which home you’d like to live in before agreeing to a swap

Can I still use Homes Direct?

Homes Direct is the site that we currently use and it will be closing down for good on 30th June 2021. You can continue to use Homes Direct to manage your mutual exchange until then.

Don’t worry if you’re already in the process of swapping your home. Your mutual exchange won’t be affected.

Has the mutual exchange process changed?

The only difference to the mutual exchange process is that you won’t be able to use Homes Direct after 30th June 2021.

If you haven’t already found someone to swap with, you’ll need to sign up to a home swapping site like House Exchange to find a match. The rest of the mutual exchange process is exactly the same.

Do I have to sign up to House Exchange?

You don’t have to sign up to House Exchange unless you want to use the service.

If you want to, you can sign up here from 1st June 2021. It’s quick and easy and you’ll be done in a few clicks. We’ve already paid for the service so that you won’t have to pay anything.

Once you’ve signed up the site will match you up with other council or housing association residents who want to swap their homes. They even have a free App which is available on the Apple App and Google Play stores.

Can I sign up to a different swapping site?

There are several other home swapping websites that are available for you to choose from. You can sign up to any site you like however, you may have to pay to use them. Be sure to find out about the costs before signing up.

Where can I find out more information?

You can visit House Exchange to find out more about the service.

If you’d like to find out more about Mutual Exchanges have a look at our FAQ’s