News

Smoke Alarm
Checking your smoke alarms

Checking your smoke alarm and carbon monoxide alarm regularly is really important. Not only does it…

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Your feedback on Awaab’s Law

Recently, we circulated a survey to get your thoughts on Awaab’s Law. One of our Scrutiny Officers,…

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What can cause a home fire?

We do everything we can to prevent a fire from starting in your home but it's important to know what…

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Scrutinising our Successions process

Recently, our Tenant Scrutiny team, along with some of our Involved Tenants, took a look into our Su…

Helping Our Tenant With Universal Credit

2024 12/04/2024

Helping our tenant with Universal Credit

Our Money Advisor, Joanne, helped Mr Jones* clear his rent arrears by backdating 5 months’ worth of…

Protecting Your Home From A Fire

Fire Safety 2024 09/04/2024

How to protect your home from a fire

There are a few things you can do to protect your home from fires. Investing in fire safety kits and…

Easter Closure Dates 2024
Easter closure dates

Our Customer Hub will be closed on Friday 29th March and Monday 1st April for the Easter bank holida…

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Meet the Money Advice team

We’ve spoken to Tracey, our Money Advice Manager, about what the team does and how they help our ten…

Oliver Street in Coventry, looking straight down the road with cars and houses either side
Updating our allocations policy

We're updating the way we allocate our homes on Midland Heart Homes.